Frequently Asked Questions

Browse our available rental items, select the items and requested dates you’re interested in, and submit a Rental Request. We’ll review your request for availability and pricing and contact you with the next steps.

No. Submitting a Rental Request does not automatically reserve equipment or guarantee availability.Once we receive your request, Party With PNE will review equipment availability and rental details. If we can accommodate your request, we will send you a quote and instructions for submitting your reservation payment.A reservation payment equal to 50% of your rental total, including applicable taxes, is required to secure your requested equipment and dates. You may also choose to pay your rental total in full.Your reservation is confirmed only after we receive your payment and approve your reservation.

We recommend submitting your Rental Request as early as possible, especially for weekends, holidays, graduations, and other popular event dates.Availability is limited, and all requests are reviewed based on the equipment and dates requested.Last-minute rental requests are welcome, subject to equipment availability and our ability to complete the reservation, payment, and rental agreement requirements before pickup.Submitting a Rental Request does not guarantee availability or reserve equipment.

To secure your requested rental items and dates, a reservation payment equal to 50% of your rental total, including applicable taxes, is required.Submitting a rental request or receiving a quote does not reserve equipment. Your reservation is confirmed only after Party with PNE receives your reservation payment and approves availability.You may also choose to pay your rental total in full when reserving your equipment.Once your reservation is confirmed, we will email your rental agreement for electronic signature.

Your remaining rental balance and signed rental agreement must be received by 4:00 PM Arizona time on the day before your scheduled pickup.A separate refundable security deposit equal to 35% of your rental total may also be required at or shortly before pickup.All required payments, your signed rental agreement, and any applicable security deposit requirements must be completed before rental equipment can be released.If your final payment or signed agreement is not received by the deadline, your reservation may be canceled, and your 50% reservation payment may be nonrefundable. Please review our Cancellation & Refund Policy for complete details.

A separate refundable security deposit equal to 35% of your rental total may be required at or shortly before pickup. This deposit is separate from your rental payment.The deposit may be collected as a temporary authorization hold on your payment card or as a refundable charge. We will explain which method applies before pickup.After your rental equipment is returned, we will inspect it for damage, missing items, or excessive cleaning needs.If no additional charges apply, Party With PNE will initiate the release or refund of your security deposit within seven (7) business days after return.If additional charges apply, the appropriate amount may be deducted, and any remaining deposit will be released or refunded within the same period. Your bank or card provider determines when the funds become available.The security deposit does not limit responsibility for documented charges exceeding the deposit amount.

Yes! Party With PNE offers single-day and multi-day equipment rentals.Whether you're planning a one-day celebration, a weekend gathering, or an event lasting several days, you can request the rental period that works best for you.Multi-day rentals are subject to equipment availability, and pricing may vary based on the rental duration.When submitting your Rental Request, select your preferred dates. We will review availability, confirm your rental period, and provide a quote before you make any payment.Pickup and return appointments will be coordinated once your reservation is confirmed.